“Identify products that are commonly purchased together and offer cross-selling recommendations during the shopping experience to increase average order value”
Sarah Kang
Strategic Partnerships Manager, AfterShip
)
“Reviews provide social proof that reassures potential customers about the quality and value of your products.”
Adena Merabi
Adena Merabi, Partnerships Team Lead， Okendo
)
“Personalizing your outreach is so much more than just a message, it’s every single aspect of your communication to your customer.”
Carina Shahin
Sr. Partner Manager, Attentive
)
“Customer data is a critical component to providing a personalized and simplified customer experience through discovery, shopping, check out, and post-purchase.”
Jen Kalant
Senior Director Strategic Partnerships, Searchspring
)
“Businesses should want to get their shoppers to feel a connection with the brand right off the bat. This will increase opportunities to capture zero and first-party data to drive more revenue.”
Adam Folkman
ctor of Business Development & Partnerships, Rise.ai
)
Key Learnings
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Implement AI Search Algorithms
Consider customer browsing history, purchase behavior, and product preferences to deliver more tailored product results.
Maximize Messaging Performance
Deliver messages when each unique subscriber is most likely to engage. Fine tune messages with your brand’s unique tone and style.
Personalize Marketing Campaigns
Create highly personalized campaigns by gathering zero-party data and segmenting customers based on their profile.
Boost AOV Through Store Credit
Create a sense of urgency; set expiration dates for store credit cards and prompt shoppers to return and redeem store credit before expiration.
More Resources
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Explore the game-changing world of AI-driven personalized product recommendations, loyalty and revenues with AfterShip, Yotpo and our customer Dime Beauty!
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4 industry experts share game-changing strategies to boost your ROI and achieve recording-breaking results this peak season.
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Must-know strategies for automating post-purchase customer experiences, inventory management and transparent communication.
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