Key features:
- Access to all products
- 3 default roles
- Two-factor authentication (2FA)
- Single sign-on (Google, Shopify, BigCommerce)
Solutions
Returns
Automated returns tools that retain revenue and customers
Number of returns per year:
240
12,000+
MonthlyAnnually SAVE 18%
Essentials
Basic features and analytics
$9
/month$0.50 per extra return
240 returns per year
What's in Essentials:
Pro
Streamline your returns process
$49
/month$0.50 per extra return
1,200 returns per year
Everything in Essentials, plus:
Premium
Popular
Advanced flexibility and control
$199
/month$1.00 per extra return
2,400 returns per year
Everything in Pro, plus:
Full comparison
Trusted by the world’s leading brands
Flexible collaboration, advanced security
Try the team plan free for 7 days
Allow your team to work across AfterShip products, while retaining control and ensuring security.
Team
Member access for growing organizations
from
$10
per member / month
Enterprise
Full customization and management options
Custom
Key features:
- Enterprise single sign-on (SSO)
- Custom roles and permissions
- Sub-organization management
- Member management API
Additional support and guidance
All plans include standard support
Upgrade to Silver or Gold for faster response times and expert advice to help your business run smoothly.
Silver
20%
of the product subscription fee
With a $200 / month minimum per product
Key features:
- Response time: 10 mins (chat) and 2 hrs (email)
- Onboarding manager
- Customer success manager
- Account health checks
Gold
30%
of the product subscription fee
With a $400 / month minimum per product
Key features:
- Response time: 2 mins (chat) and 15 mins (email)
- Critical issue updates every 30 mins
- Developer support
- Implementation consultant
Security and prebuilt integrations included
70 apps and integrations
Connect AfterShip with other applications easily, including Shopify, Magento, and WooCommerce.
ISO 27001 certification
The world’s most rigorous standards for managing information security and privacy.
GDPR compliance
We are GDPR compliant to protect data and privacy in Europe.
Frequently asked questions
Why should I use AfterShip Returns?
73% of shoppers say returns experience affects likelihood to buy again from a retailer. Give your customers an engaging and seamless return experience to retain brand loyalty.
How do I switch to another plan?
You can upgrade or downgrade the existing plan as your business requirements change. It can be changed from the billing page.
Can I use my own carrier account for generating prepaid labels?
Yes, you can apply the negotiated rates of your carrier accounts to generate prepaid labels. We support 18 carriers worldwide. Alternatively, you can also print discounted USPS return labels directly at AfterShip Returns.
What payment methods do you support?
AfterShip Returns accepts all major credit and debit cards. You can modify existing payment methods from the billing page.
Get started in only 30 minutes
Connect with our post-purchase experts to see how AfterShip can transform your customer journey.
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