Returns & exchanges management software
Returns automation that enhances the returns and exchanges experience, reduces returns-related costs, and retains more revenue.
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Trusted by the world’s biggest brands
Why AfterShip Returns is your brand’s best choice
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Your customers deserve a better returns experience
All retailers have to deal with returns--it's unavoidable, time-consuming, and often unprofitable. But it doesn't have to be that way. With AfterShip Returns, retailers can transform product returns into new opportunities thanks to comprehensive resolutions, including incentivized exchanges and refund-to-store credits. Furthermore, our customizable return policy automation, in-app reverse logistics management, and extensive platform support offer customers complete convenience without geographic and platform limitations. Convert customers who make returns into brand advocates and drive significant revenue retention.
Automated returns solution that retains revenue and customers
Create your custom Returns demo to experience these features
Seamless integration
Leverage our global network of carriers to offer automated returns pickup, label generation, and 310,000+ returns drop-off locations. Our network of carriers covers 95% of customers worldwide.
Create RMAs on 3PL platforms, such as ShipBob and ShipHero, upon return request approval. Auto-trigger a status update upon return receipt. Gain enhanced inventory management at your 3PLs.
An efficient tech stack is essential for efficient operations. Integrate seamlessly to platforms such as BigCommerce, Gorgias, Klaviyo, Shopify, and WooCommerce without lengthy development.
Implement platform-agnostic integrations with your OMS, TMS, WMS, and other systems. Get the most robust Returns APIs and webhooks to save time and developer resources.
Choose the perfect plan for your business
How AfterShip Returns brings incremental revenue and saves costs
1. Please tell us about your business
Annual orders (total)
Average order value (US$)
$
Return rate
%
Time spent per return request ticket (hours)
Hourly wage per customer service staff member
$
2. Please choose the platform you are using
Your projected ROI (US$):
$109,463
per year
Lost revenue recaptured
Revenue retained from refund alternatives (store credit, replacement, exchange)
$46,800
Incremental revenue
Upsell revenue from exchange for other items
$25,475
Cost reduction
Manpower cost saved annually
$37,188
We collect data as customers interact with us via our websites or use AfterShip’s subscription services. When we collect and how we use the information are all described in our Privacy Policy.
Recognized by customers for exceptional service
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