Delivery communications

Offer shoppers peace of mind

Amplify the trust and confidence that customers should feel about your brand by delivering an amazing post-purchase experience. Keep them informed with AI-powered delivery date estimates via timely shipment notifications in their preferred channels.

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Features
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Rule-based shipment notificationschevron-black
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offer shoppers peace of mindoffer shoppers peace of mind
boost revenues through curated productsboost revenues through curated products

Marketing assets

Boost revenues through curated products

Offer customers thoughtful product recommendations to deepen engagement and boost revenues. Segment customers and present them with tailored tracking pages and AI-recommended product selections.

Data analytics

Gain an analytical edge

Data intelligence is crucial for retail success. Analyze key performance metrics to optimize carrier strategies. Deep dive into the effectiveness of customer engagement channels and identify areas for further optimization.

gain an analytical edgegain an analytical edge
replace the unexpected with certaintyreplace the unexpected with certainty

World-class shipping protection

Replace the unexpected with certainty

Offer customers an extra layer of protection against package loss and damage. Empower them with an easy-to-use self-service portal with a smart claims process and auto-approvals to improve operational efficiency and customer satisfaction.

Returns and warranties

Simplify returns and encourage exchanges

Smart retailers know even the returns process can be a brand-building and revenue-generating experience. They leverage AfterShip's platform to deliver an automated and branded experience to reduce processing time and encourage product exchange.

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simplify returns and encourage exchangessimplify returns and encourage exchanges
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